Dedicated Account Manager
Each client is assigned a dedicated account manager who takes a personalized approach to managing their energy needs. This ensures that clients have a single point of contact who understands their unique requirements and can provide tailored assistance.
Pre-Renewal Review
Prior to the renewal date, your account manager conducts a thorough review of your energy tariff. This proactive approach helps to identify any potential issues or discrepancies, allowing for timely resolution and avoiding surprises such as unexpected price increases.
Avoiding Out-of-Contract Prices
Out-of-contract prices can significantly impact your energy costs if you fail to renew your contract on time. By conducting a pre-renewal review, we aim to prevent such situations, providing you with peace of mind and financial stability.
Handling Supplier Communication
Should you decide to switch suppliers, we take care of all communication with your current supplier on your behalf. This includes notifying them of your decision to terminate the contract and managing the transition process smoothly to minimize disruptions to your energy supply.
In summary, our approach to energy management is centered around proactive communication, personalized assistance, and efficient handling of administrative tasks. By assigning each client a dedicated account manager and conducting pre-renewal reviews, we ensure that our clients are well-informed and prepared for any changes in their energy tariff. Additionally, our commitment to handling supplier communication streamlines the process of switching suppliers, making it a hassle-free experience for our clients.